Local Couple Launches into Eco-Friendly Junk Removal Service
HOUSTON – Junk King, the nation’s leading junk removal company—earning nationwide acclaim for its unrivaled customer service and incomparable eco-friendly approach, announced the new ownership of the Houston location with local entrepreneurial couple, Ryan and Brooke Melconian.
Launching their ownership in January 2020, the Melconians took over from longtime operator Marcus Otrowski, who opened the location in 2013. Ryan has a long history with the Junk King brand, having grown up with co-founder and CEO, Michael Andreacchi. When Andreacchi started the brand in 2005, Ryan was one of the first employees and continued to be a longtime customer when he moved to Texas to peruse a career as an engineer for the Union Pacific Railroad.
“Through the years, I continued to turn to Junk King for my hauling needs and knew that I wanted to remain a part of the brand,” said Ryan. “When it came time for my wife and I to remodel our house, we again turned to Junk King and met the then owner, Marcus. We remained in touch and when it came time for his retirement, Brooke and I knew it was the perfect opportunity to become owners of a Junk King.”
In addition to the company’s professionalism, eco-friendly recycling and award-winning customer service, businesses and residents alike choose Junk King because of the brand’s state-of-the-art technology systems that allow customers to schedule a pick-up in real time. With the online booking system all it takes is a few clicks and within a matter of minutes Junk King can be scheduled and the job can be completed. In fact, Junk King maintains the highest Net Promoter Score (NPS) for any service business in North America, a clear indication of the importance the company places on customer satisfaction.
“Ryan has been a part of Junk King from the very beginning and has always had a strong passion for recycling and customer satisfaction, making him the perfect fit as a franchise owner,” said Michael Andreacchi, CEO and co-founder of Junk King Franchise Systems. “We are looking forward to having Ryan and Brooke rejoin our franchise family and to helping them continue to grow the Houston location.”
Unlike the majority of junk removal services, pricing for Junk King is based on the amount of junk removed. The brand’s trucks are 20 percent larger than the industry average, meaning there is no job it cannot handle. Sixty percent of the junk collected is recycled, rather than being dropped at landfills.
About Junk King
Founded in 2005, Junk King was started by two friends in a two-car garage in San Carlos, California. In 2010, the company began franchising. Today, Junk King is the second largest junk removal company in North America with 150 units and 70 franchisees. In the next five years, Junk King plans to add an additional 125 franchisees and 400 units in key markets throughout North America. Junk King saves consumers time and money by eliminating unwanted clutter quickly and efficiently. Junk King is best known for its professionalism, advanced technology programs and commitment to recycling, repurposing and reusing materials. The brand is currently the highest rated service business in North America with a net promoter score exceeding 90 percent.