Local Entrepreneur Drives into Eco-Friendly Junk Removal Service
MILWAUKEE – Junk King, the nation’s leading junk removal company—earning nationwide acclaim for its unrivaled customer service and incomparable eco-friendly approach, announced the new ownership of the Milwaukee location with local entrepreneur Tim Bauer.
Bauer has a diverse background working as an airline pilot, registered nurse and a healthcare information-technology educator. Coming from a variety of industries and being well-versed in customer communication, Bauer is shifting gears and taking the next step in his career with the ownership of Junk King Milwaukee.
“After searching for my next business venture, I came across Junk King and was impressed with the commitment the brand places on customer service and its mission to be the greenest company in the junk removal industry,” said Bauer, who will handle daily operations at Junk King Milwaukee alongside his operations manager Mark Lambert. “Having worked in various industries for many years, I was impressed with the loyalty Junk King’s customers have to the brand and am looking forward to seeing this first-hand as we continue to serve the Milwaukee community with all of its junk removal needs.”
In addition to the company’s professionalism, eco-friendly recycling and award-winning customer service, businesses and residents alike choose Junk King because of the brand’s state-of-the-art technology systems that allow customers to schedule a pick-up in real time. With the online booking system all it takes is a few clicks and within a matter of minutes Junk King can be scheduled and the job can be completed. In fact, Junk King maintains the highest Net Promoter Score (NPS) for any service business in North America, a clear indication of the importance the company places on customer satisfaction.
“Tim is knowledgeable in all things customer service – coming from different industries where he has handled not only business operations but also customer management,” said Michael Andreacchi, CEO and co-founder of Junk King Franchise Systems. “I’m confident that his experience will enhance the approach he takes at the Milwaukee location and am excited to see the community’s continued support of Junk King under Tim’s ownership.”
Unlike the majority of junk removal services, pricing for Junk King is based on the amount of junk removed. The brand’s trucks are 20 percent larger than the industry average, meaning there is no job it cannot handle. Sixty percent of the junk collected is recycled, rather than being dropped at landfills.
About Junk King
Founded in 2005, Junk King was started by two friends in a two-car garage in San Carlos, California. In 2010, the company began franchising. Today, Junk King is the second largest junk removal company in North America with 150 units and 70 franchisees. In the next five years, Junk King plans to add an additional 125 franchisees and 400 units in key markets throughout North America. Junk King saves consumers time and money by eliminating unwanted clutter quickly and efficiently. Junk King is best known for its professionalism, advanced technology programs and commitment to recycling, repurposing and reusing materials. The brand is currently the highest rated service business in North America with a net promoter score exceeding 90 percent.