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One of the best features of the Junk Works franchise team approach is our great partner training and support.
Our partners appreciate the ease of training, the ongoing training support and the ability to be off and running quickly. Our collaborative culture is exemplified by our partner hotline and our franchise support teams visiting franchisees on-site.
At Junk Works, we value our franchisee partners insight when making decisions. While, as the franchisor, Junk Works establishes the operational requirements and sets owner parameters, we actively listen to and work with all our team members.
Junk Works truly is a collaborative culture and Mike Andreacchi, founder and CEO, is still actively involved in the day-to-day operations of the organization. We have over 100 years combined experience of our executive management team with the Junk Works brand. Yet, we’re always looking for ways to involve our franchisees in ongoing development, initiatives and decision making because they are the ones who are out there every single day.
So, when they run into a problem, we all put our heads together and we figure our solutions as a team.
Unlike some franchises, Junk Works does not operate as an autocratic organization, but we actively foster a solution-oriented and hands-on culture. This is critical in the ever-changing realm of the waste disposal and junk hauling industries. For example, electronic waste, or e-waste, disposal now incurs a number costs that can vary from place to place.
The nature of junk removal, hauling, recycling and disposal is dynamic and ever-changing. It’s because of this that we don’t simply hand you a manual and leave you to figure it out for yourself. We’re there to provide support continuously because no two jobs are the same.
Because of this, we’ve built a dynamic business environment that emphasizes collaboration and communication. This includes great benefits such as our:
The advantage of this feature means that, as a franchisee partner, there’s no need for you or your staff to sit by the phone, waiting for a call. Junk Works delivers customers to you!
One of the things that makes Junk Works extremely unique is the fact that we have such a successful and efficient national call center. Over 90 percent of all customer call activity is filtered through our centralized call center so that our franchisees don’t have to worry about being available 24/7 to pick up the phone. We also understand the importance of having a bilingual staff. Our call center is equipped to handle conversations in both English and French to ensure the customer experience is top notch for all.
In addition, having our call center eliminates the need for each franchisee to have their own ever-growing team of people trained to take calls as their own business grows. We got it!
We’re able to get appointments on your schedule and help you optimize all the marketing and networking that you’re doing. Being able to get customers through access to a top notch, extremely well-trained and successful call center doesn’t come with every franchise!
In addition, we provide you with our expert team of Franchise Business Consultants (FBCs), an operations team that is out in the field working with franchise owners on-site and remotely.
Our comprehensive training program will provide you with continual support for the initial 12 months of operation. But it doesn’t there as we are actively providing ongoing training and operational support on a number of levels for our team members.
At Junk Works, we’re looking for individuals who want to be part of a dynamic and growing organization that shares their commitment to serving customers, their communities, the planet and their franchise partners!
Our training process has been designed to provide you with all the information, tools and support you need to be successful in your franchise market opportunity.
Now that you’ve gotten this far and if you’re ready to take the next step, simply fill out and submit the form to the right. Once you do, you’ll receive an email from us and, if you have any questions or issues in the meantime, please email franchising@junk-works.com
